Director, Data Analytics

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Data Analytics Overview: The Global Business Solutions Center (GBSC) Operational Excellence & Enablement organization advances enterprise performance by combining data, technology, analytics, and operational expertise. The team partners across GBSC and its stakeholders to establish trusted data foundations, develop forward-looking insights, and create scalable reporting capabilities that improve decision-making, operational visibility, and business outcomes. We are seeking a strategic and highly collaborative Director, Data Analytics to lead an integrated organization spanning Data Science, Data Architecture & Engineering, and Reporting & Insights. This leader will provide end-to-end accountability for the data and insights value chain, from architecture and data products through advanced analytics, reporting, and executive storytelling. The Director will translate business priorities into a cohesive data strategy, build durable capabilities, and ensure that solutions are trusted, scalable, governed, and connected to measurable business value. This role is designed for an enterprise-minded leader who can set direction, develop talent, simplify complexity, and move the organization from fragmented reporting toward proactive, predictive, and decision-oriented insights. Role: • Lead, coach, and develop the leaders responsible for Data Science, Data Architecture & Engineering, and Reporting & Insights, establishing clear accountability, priorities, operating rhythms, and performance expectations across the organization. • Define and execute a unified data and insights strategy aligned with GBSC Operational Excellence & Enablement priorities and the evolving needs of business stakeholders. • Own the end-to-end portfolio of data, analytics, and reporting initiatives to support operational excellence, balancing foundational investments, strategic use cases, regulatory and control requirements, and near-term business value. • Partner with functional leaders to translate ambiguous business challenges into clear data products, analytical use cases, reporting solutions, and decision-support capabilities. • Guide the design of scalable data architecture, engineering pipelines, semantic models, and reusable data products that improve data quality, accessibility, interoperability, and speed to insight. • Advance the organization from descriptive reporting toward diagnostic, predictive, and prescriptive insights through responsible application of statistical methods, machine learning, artificial intelligence, and automation. • Create and enforce standards for data quality, solution design, development, testing, documentation, deployment, monitoring, and lifecycle management in partnership with technology, risk, privacy, security, and governance teams. • Build a diverse, inclusive, and high-performing global team by strengthening succession plans, technical depth, leadership capability, and career pathways across all three disciplines. • Stay current on emerging data, analytics, AI, and reporting technologies, applying relevant innovations to improve team productivity, solution quality, and business impact. All About You: • Undergraduate degree in Data Science, Computer Science, Information Systems, Engineering, Statistics, Mathematics, Business, Finance, or a related field; advanced degree preferred. • Experience leading multidisciplinary data and analytics organizations, including leaders and teams across data science, data engineering or architecture, and business intelligence or reporting. • Proven record of setting and executing enterprise data and analytics strategies that deliver measurable business outcomes. • Strong understanding of modern data platforms, cloud architecture, data engineering, semantic modeling, business intelligence, advanced analytics, AI, and model lifecycle practices. • Experience establishing data, analytics, and reporting standards, including data quality, governance, security, privacy, documentation, controls, and responsible AI practices. • Ability to evaluate and prioritize a broad portfolio of opportunities, make clear trade-offs, and align resources to the highest-value outcomes. • Strong consulting and stakeholder-management skills, including experience influencing senior leaders and leading through ambiguity in a matrixed, global environment. • Proven ability to develop leaders, build inclusive teams, manage organizational change, and create a culture of accountability, innovation, and continuous improvement. • Experience delivering scalable data products and insights capabilities from concept through adoption, with disciplined measurement of value and user impact. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender,