Senior Advisor – AI Transformation and Automation, E-Commerce

Job description

About IONOS

At IONOS, we do more than manage servers: our solutions shape the digital future for more than 6.2 million customers worldwide. As Europe’s leading hosting provider and a pioneer in independent cloud solutions, we are building next-generation infrastructure, from sovereign cloud architectures and high-performance GPU clusters to integrated AI automation tools.

What drives us: digital freedom of choice for Europe and real impact for small and medium-sized businesses (SMEs) as well as large enterprises. We work in agile teams, use transparent structures, and believe excellence and innovation come from genuine teamwork.

Ready for your next step? Join IONOS and grow with us.

Are you passionate about the transformative power of artificial intelligence? We are looking for a Senior Advisor, AI Transformation, to act as a strategic and operational catalyst for our E-Commerce area. In this role, you will drive the evolution of AI in these areas and bridge the gap between high-level innovation and practical enablement. You will ensure our teams lead in AI-powered customer journeys and ordering processes.

Responsibilities

As Senior Advisor, your mission is to enable our operational experts. You will act as strategic advisor, technical mentor, and hands-on implementer, providing the tools, prototypes, and knowledge our teams need to deliver excellent work. The specialist departments remain accountable for their results; you provide the AI-powered “how” to their “what.”

Process transformation: Help our teams improve efficiency in campaign ideation, creation, and analysis by identifying the right AI tools and integrating them into existing workflows.

Drive AI transformation across our online shops and sales platforms, bringing the organizations involved along with you.

Campaign effectiveness: Advise on using AI to increase personalization and effectiveness in campaigns and sales initiatives.

Requirements engineering: Lead our internal tools by defining clear, high-quality business requirements for development teams to implement in our core infrastructure.

Prototyping and “vibe coding”: Get hands-on and build functional prototypes of AI-based processes using internal and external tools and natural-language coding to prove concepts and validate requirements.

Qualifications

Experience: Several years of experience in digital transformation, marketing technology, or development, with a clear focus on AI implementation.

Hands-on builder: You do more than advise—you build. You are confident using “vibe coding,” rapid prototyping, and exploring AI tools in depth to find out what works in practice.

Enabler mindset: You naturally help others succeed. You can explain complex AI logic clearly and easily to non-technical colleagues.

Technical translator: You can turn business requirements into precise technical specifications for external development teams.

Languages: Fluent English is required; German or other European languages are a plus.

Hybrid work model with the option to work from home.

Flexible working hours based on trust.

Subsidized canteen at some locations and a range of complimentary drinks.

Modern offices with excellent transport links.

Various employee discounts on activities and products.

Employee events such as summer and winter celebrations and workshops.

Numerous training and development opportunities.

Various health offerings, including fitness and health courses.

Application note

We value diversity and welcome all applications, regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age, sexual orientation or identity, physical characteristics, marital status, or any other irrelevant criterion under applicable law.