Working Student - Workplace Experience

Job description

About the role

As a Working Student in Workplace Experience at Blacklane, you will support our Workplace Experience team in ensuring that our Berlin office runs smoothly and efficiently and reflects our brand’s high quality standards.

By helping with day-to-day operations, collaborating with different teams, and creating a welcoming atmosphere for employees and guests, you will help build a workplace where people feel supported, comfortable, and inspired.

This is a working-student position for 20 hours per week, initially on a six-month fixed-term contract. It is entirely on-site at our Berlin office on Tuesdays, Wednesdays, and Thursdays. Your on-site presence is essential to delivering an excellent workplace experience while gaining practical experience alongside your studies.

Your responsibilities and contribution

At Blacklane, we measure success by the positive, tangible change each team member makes. In this role, you will:

Support the smooth daily operation of the Berlin office by helping the team with facilities, service providers, and the overall workplace experience, and making sure everything is ready to use.

Help keep the office organized and presentable so all areas consistently meet Blacklane’s high standards.

Support office-supply and inventory management, from stock checks and preparing and placing orders to basic equipment logistics, so the office remains fully functional and well equipped.

Manage incoming and outgoing mail and parcels, including sorting office mail, preparing shipments, updating the parcel-tracking system, and supporting the digital mailroom in the virtual office.

Help prepare and deliver internal events, meetings, and workshops (for example, room setup, materials, catering, and welcoming attendees) that connect and engage our teams.

Act as an ambassador at reception, warmly welcoming guests, partners, and colleagues and helping them experience Blacklane’s values from the moment they arrive.

About you

You will thrive in this role if you are hands-on, organized, people-oriented, and take pride in making operations run smoothly and spaces look good.

You are currently enrolled in a bachelor’s or master’s program (for example, business administration, hospitality management, psychology, human resources, communications, or a comparable field) and have at least several semesters remaining.

You can work 20 hours per week and are willing to be regularly present at our Berlin office.

You have initial experience in an on-site or customer-facing environment, for example through part-time work or an internship in hospitality, food service, events, retail, coworking, clinics, or another service area where organization and attention to detail matter.

You communicate clearly and confidently in English and have at least B1-level German.

You care about people and service and create a warm, professional atmosphere where everyone feels welcome.

You are very careful and detail-oriented, ensuring the office looks and works its best, including in the small details.

You are comfortable with technology and tools such as Google Workspace and are willing to quickly learn additional tools such as Slack or Jira Service Desk.

You live Blacklane’s values of Care, Drive, and Excellence in your work, collaboration, and representation of the company internally and externally.

If you want to actively help shape a strong workplace culture while gaining practical experience for your career, we look forward to your application.

About Blacklane

Our mission is simple and ambitious: to become the world’s leading premium chauffeur service. Operating in more than 50 countries, we are rethinking chauffeur-driven mobility with a clear focus on reliability, innovation, and excellent service at every step. Blacklane is also a pioneer in sustainable mobility and continuously works to reduce the environmental impact of its business operations.

Our culture and values

Blacklane has grown from a two-person startup in Berlin into a global team of more than 300 employees from over 54 nations. Our culture is based on three core values: Care, Drive, and Excellence.

Care: We invest in our colleagues’ wellbeing and professional development.

Drive: We act quickly and with determination. We are ambitious, embrace a growth mindset, and take responsibility for execution and outcomes.

Excellence: We understand our customers so we can not only meet but exceed their expectations.

We support our employees through initiatives such as Employee Resource Groups (ERGs) and mentoring programs that bring our values to life.

We welcome and actively encourage employees to create or join communities that matter to them.

Why join us?

Monthly subsidy for a BVG or Deutschlandticket to support your commute.

Subsidized healthy meals through BellaBonna.

Working students receive one vacation day for every 10 hours worked.

Support for your mental and physical health through Nilo and Wellhub.

Ongoing development through LinkedIn Learning.

Fair compensation and benefits aligned with local markets.

Do you have questions or want to learn more about how we work? Get in touch — we look forward to hearing from you!

We value equal opportunity and welcome applications from everyone.

Blacklane will never ask you to pay money as part of an application. Do not make payments during your application process to anyone claiming to represent Blacklane. If you suspect fraud, contact us as soon as possible. We are here to support you throughout the application process.