Business Analyst, Insurance & Pensions

Job description

Business Analyst, Insurance & Pensions

At Capgemini, you can shape your career with support from a global network of colleagues who collaborate, share knowledge, and inspire one another. Together, we use technology, data, and AI to solve complex challenges and help leading organizations build a more sustainable, inclusive, and intelligent future.

Location: Utrecht / hybrid. Hours: 36–40 per week. Experience: mid/senior.

The insurance and pensions market is changing quickly. New regulation such as the Future of Pensions Act, evolving customer expectations, and advances in digitization and AI require organizations to adapt continuously. As a Business Analyst, you will help clients make their processes, systems, and services fit for the future.

You will

• Analyze and optimize business processes in insurance and pensions organizations.
• Translate business problems into clear requirements, functional designs, and future-proof solutions.
• Guide change initiatives, implementations, and transformation programs involving digitization and regulation.
• Advise clients on process improvement, customer service, AI applications, and innovative technologies.
• Connect Business, Operations, and IT to achieve sustainable results.
• Work on impactful projects for leading insurers and pension administrators, including the Future of Pensions Act, platform modernization, and digital customer journeys.

Your profile

• Completed higher professional or university degree, e.g. Business Administration, Business IT, Information Science, or Business Economics.
• At least three years in insurance or pensions as Business Analyst, Process Analyst, Information Analyst, Functional Designer, or similar.
• Experience analyzing processes, managing stakeholders, and translating business needs into solutions.
• Knowledge of Keylane, Axon, or similar platforms is an advantage.
• Use AI tools thoughtfully, critically assess their output, and use technology to work smarter.
• Excellent spoken and written Dutch and English.

These criteria describe our target profile. If you do not meet every one but believe the role is right for you, we encourage you to apply or get in touch.

What we offer

• Permanent contract from day one and competitive salary.
• 26 vacation days and 8% holiday allowance.
• Non-contributory pension.
• Lease car, NS Business Card, or travel-expense reimbursement.
• Work from anywhere with connectivity and home-working allowance.
• Fast laptop and SIM card that you may also use privately.
• Unlimited Academy access, certifications, digital learning platforms, and the latest AI training and tools.
• Flexible hours and hybrid work.
• Learn from colleagues and share knowledge in expert communities.
• Use the latest cloud and AI innovations in client projects.
• Work on impactful projects for leading insurance and pensions organizations.

Your environment

Join Capgemini's specialized Life & Pensions practice, working with Business Analysts, Architects, and Project Managers with deep sector knowledge. Collaboration, knowledge-sharing, and innovation are central. Exchange experience in subject-matter communities, work with experts across disciplines, and grow into an authority in Insurance & Pensions. You will work on challenging projects combining business, technology, and transformation.

Meet us at an event

Learn about Capgemini's culture, work, and careers by meeting colleagues and hearing their experiences at upcoming events in Utrecht Leidsche Rijn.

Recruiter: Marlene Sansua, [email protected], LinkedIn: Marlène Sansua. A background check is part of onboarding to protect organizational safety and integrity.

About Capgemini

Capgemini is a global AI-driven business and technology transformation partner delivering measurable business value. Through AI, generative AI, cloud, data, and technology, we help organizations achieve digital and sustainability ambitions. Our expertise, end-to-end services, deep industry knowledge, and partner ecosystem enable more than 420,000 colleagues worldwide to create lasting value and impact. Make it real | www.capgemini.com