Senior QA Automation Engineer - AI

Job description

About The Role

We're pioneering a new role focused exclusively on quality assurance for GenAI/Agentic systems. As our Senior SDET for AI, you'll develop testing strategies, evaluation frameworks, and quality metrics specifically designed for LLM-powered applications. This role requires a unique blend of QA expertise, understanding of GenAI behaviour, and automation skills to ensure our AI features are reliable, accurate, and trustworthy.

Your Impact

Design and architect comprehensive test plans, evaluation frameworks, and quality metrics designed specifically for LLM-powered applications and agentic workflows.

Develop robust, end-to-end automated test suites in Python across evaluations, API checks, UI checks, and performance tests.

Create automated prompt testing systems and regression suites to proactively detect unintended changes in model behaviour.

Establish multi-dimensional evaluation criteria to measure and track GenAI quality across accuracy, relevance, safety, consistency, and latency.

Perform adversarial testing (red-teaming) to identify and mitigate model hallucinations, biases, or security vulnerabilities.

Develop internal tools and testing frameworks that enable software engineering teams to seamlessly validate their own GenAI implementations.

Deploy real-time monitoring and alerting systems to quickly detect and flag quality degradation of AI features in production.

Own the overall quality and testing strategy for your workstream, maintaining high-fidelity test datasets ("golden examples") and defining QA best practices.

Your Skills

Deep understanding of GenAI technologies including LLMs, prompt engineering, and AI application patterns.

Strong hands-on Python coding experience.

Expert experience with test automation frameworks and scripting (Python, JavaScript, Selenium, Pytest).

Strong background of software testing methodologies (functional, integration, regression, performance, security testing).

Proven ability to design test cases and evaluation criteria for non-deterministic systems.

Strong analytical and problem-solving skills with attention to detail.

Experience with API testing tools (Postman, REST Assured) and backend testing.

Strong experience with CI/CD pipelines and automated testing integration.

Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of