Senior AI Ops Engineer

Job description

Job description

About Us

HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over ~5500 midsize and multinational companies and over 1.5 Milion users.

Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively.

About The Role

We are looking for a Senior AI Ops Engineer to join our AIOps team and help build the AI-powered platforms, agents, and workflows that enable engineering teams across HiBob.

This is a hands-on role for someone who can take AI solutions from idea to production, build the infrastructure around them, and create the observability needed to understand and improve how they behave in the real world.

Job requirements

Requirements are often considered a measure of how equipped you are to do the job, but sometimes they aren’t the only factor. If you don’t have all the skills, we’d still like to hear from you. This could be the perfect fit for you and us.

5+ years of experience in DevOps, Platform Engineering, SRE, or similar infrastructure-focused roles

Strong coding experience in Python, Go is an advantage

Hands-on experience building or operating production LLM applications and agentic workflows

Experience with LangGraph, LangChain, Supervisor, or similar frameworks

Experience building AI SDLC platforms or harnesses that support the full lifecycle of AI-assisted software delivery

Experience with AI observability and evaluation, preferably Langfuse, OpenTelemetry, and LLM-as-a-judge approaches

Experience with AWS, Kubernetes, Helm, and GitOps CI/CD tools such as GitHub Actions and ArgoCD

Experience building internal developer platforms, DevEx tooling, or engineering automation

Strong ownership, problem-solving skills, and ability to lead cross-team initiatives

Nice to have

Experience with RAG, knowledge bases, MCP, tool calling, and AI guardrails

Experience with Terraform/OpenTofu, Crossplane, and the wider Argo ecosystem

Experience with Datadog, Prometheus, service mesh technologies, or large-scale distributed systems

Job responsibilities

Build and operate production-grade AI agents, AI-enabled tools, and workflows that empower developers and operational teams.

Design agentic systems using frameworks such as LangGraph, LangChain, and Supervisor, including RAG, MCP integrations, tool calling, and guardrails.

Build and evolve an AI SDLC harness that helps teams plan, implement, validate, govern, and safely deliver AI-assisted software changes.

Lead AI observability with Langfuse and OpenTelemetry, including tracing, evaluations, quality measurement, and cost analysis.

Build automated evaluation frameworks, including LLM-as-a-judge, to improve the reliability and quality of AI systems.

Design and maintain the infrastructure, CI/CD pipelines, GitOps workflows, and security controls that support AI services.

Develop internal developer tooling and automation that removes friction across the engineering organization.

Partner with engineering and product teams to turn real operational challenges into scalable AI-powered solutions

Job benefits

Join our village

HiBob is a village filled with amazing people and we’re especially proud of that. It’s a place where Bobbers can be themselves. We’re about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you’ll receive competitive Total Reward offer including:

Financial & Equity Incentives 💰

Equity Plan: Participation in the Company Share Options Plan

Social Contributions and Keren Hishtalmut

Employee Referral Program: $2,500 for each successful hire

Wolt Benefit (meal card): ₪1,000 per month

Health, Wellness 🏥

Private Health Insurance: Comprehensive premium medical coverage

Sick Leave: Full payment from the first day of illness

Wellness Benefits: Annual Headspace subscription and dedicated wellness programs

Preventive Screening: Health screenings for employees aged 40+

Work-Life Balance & Leave ⚖️

Paid Time Off: Competitive paid time off policy

HiBaby: 3 weeks of additional fully paid bounding time for new parents

Bob Balance Days: 4 additional company-wide "long weekend" days (one per quarter)

Social Impact: 2 paid days per year for volunteering and social contribution

Work from Anywhere: Temporary remote work option for up to 2 months (available after 6 months of tenure).

Birthday Day Off: Enjoy a day off during your birthday month

Home Office Allowance: One-time stipend to ensure an ergonomic and productive home setup

Transportation: Monthly travel allowance or parking arrangements

Pet-Friendly: Dog-friendly office environment to support a stress-free workplace

Culture & Growth 🎉

Social Events: Regular team-building and company-wide events, both local and global

Professional Growth: A culture built on precision, performance, and ambitious career scaling

If this sounds like something you’ve been looking for, we’d love to have you. Come on, join our village 🚀